Electric Neck Massager 3D Kneading Heat Therapy for Back & Shoulders
Neck, Shoulders, Back, Waist, Abdomen And Legs Heating Massager
Shoulder and Neck Massager – Deep Kneading Relief with Heat Therapy
Relax, recover, and relieve daily muscle tension with the Palmora Wellness Shoulder and Neck Massager, designed to deliver a natural, professional-level massage experience anytime, anywhere. Perfect for relieving neck pain, shoulder stiffness, and upper-back fatigue caused by long work hours, stress, or travel.
This advanced massager features real human palm massage technology, combining rubbing, kneading, and ten-finger touch movements to accurately target neck and shoulder acupoints. The intelligent design mimics the motion of real hands to deeply relax muscles, improve circulation, and reduce soreness.
Made with skin-friendly, food-grade silicone, the massage heads feel soft, smooth, and natural against the skin, providing maximum comfort and safe daily use. The material closely resembles the warmth and texture of human hands for a more realistic massage experience.
Powered by a high-performance brushless silent motor, this shoulder and neck massager delivers strong, consistent massage pressure while operating quietly, allowing you to enjoy a peaceful and comfortable massage at home, in the office, or before sleep.
The built-in adjustable heat therapy enhances relaxation by gently warming the muscles. The heat penetrates deep into the skin layers, helping to relieve stiffness, improve blood flow, and promote faster muscle recovery when combined with kneading massage.
Designed for simplicity, the one-button control makes operation effortless. The lightweight and portable design, combined with a 2000mAh rechargeable battery, allows for cordless use and easy carrying wherever you go.
Product Specifications:
Model: JBY-827 | Rated Input: 5V | Rated Power: 10W | Battery Capacity: 2000mAh
The Palmora Wellness Shoulder and Neck Massager is ideal for daily relaxation, pain relief, and stress reduction—bringing professional massage comfort into your everyday life.
At Palmora Wellness, we are committed to delivering your order safely and on time.
Order Processing
- All orders are processed within 1–2 business days (excluding weekends and holidays).
- Once your order is processed, you will receive a shipping confirmation email with tracking details.
Shipping Time
- Estimated Delivery Time: 7–9 business days
Delivery times may vary slightly due to high demand, holidays, customs clearance, or carrier delays.
Shipping Coverage
- We currently ship to eligible domestic and international locations.
- Shipping fees (if applicable) are calculated at checkout.
Important Notes
- Please ensure your shipping address is correct at checkout. Palmora Wellness is not responsible for delays or losses due to incorrect addresses provided by the customer.
- If your order has not arrived within the estimated delivery timeframe, please contact our support team for assistance.
Your satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a 30-day return policy.
Returns Eligibility
Returns must be requested within 30 days of delivery.
Items must be unused, in original condition, and in original packaging.
Proof of purchase (order number or receipt) is required.
Non-Returnable Items
Items that show signs of wear, damage caused by misuse, or are returned without original packaging may not be eligible for a refund.
For hygiene reasons, used massage devices cannot be returned.
Return Process
Contact our customer support team to request a return.
Once approved, return instructions will be provided.
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Refunds
Once the returned item is received and inspected, refunds will be processed to the original payment method.
Refunds typically take 5–10 business days to appear, depending on your bank or payment provider.
Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 48 hours of delivery with photos or videos, and we will arrange a replacement or refund.
1. What areas of the body can this massager be used on?
The Palmora Wellness Shoulder and Neck Massager is designed for the neck, shoulders, and upper back, and can also be used on the arms, lower back, and thighs to relieve muscle tension.
2. Does it really feel like a human hand massage?
Yes. The massager uses real human palm simulation technology, combining kneading, rubbing, and ten-finger touch movements to accurately target acupoints and deliver a natural, professional-style massage.
3. Is the heat function safe to use?
Yes. The adjustable heat therapy gently warms the muscles to improve circulation and relieve stiffness. It is safe for daily use and can be turned on or off based on your comfort level.
4. Is the massager noisy during operation?
No. It features a brushless silent motor that delivers powerful massage performance while operating quietly, making it suitable for home, office, or nighttime use.
5. What are the shipping and return policies?
Orders are delivered within 7–9 business days, and we offer a 30-day return policy for unused products in original condition, giving you a risk-free shopping experience.